Home User hourly service rate: $65.00

Business hourly service rate: $ 85.00

After 5:30pm / Weekends hourly service rate: $100.00

Emergency hourly service rate (responding within 4 hours): $100.00

One hour minimum charge followed by 1/2 hour increments

Monthly Maintenance:

This plan is recommeded to customers because regularly scheduled computer and network maintenance is the key to a successful strategy. You don't have time for computer problems.

A visit on a monthly basis will: (visit should be about 30 minutes long)

• Ensure that the Antivirus software is up to date, and ensure that all Windows Security updates are being applied on a regular basis.
• Ensure that each machine is getting regularly scanned with an updated version of spyware removal software.
• Ensure that the backup system in place is properly functioning, and recover some test data from an actual previous backup session.
• Address any user concerns that may have arisen since the previous visit, fixing all the little things that tend to be annoyances that wouldn't warrant a special trip out by a technician.
• Train your key IT person what warning signs to look for in day to day maintenance.

Benefits as a Monthly Maintenance Member:

Besides the above, Monthly Maintenance Members also have pricing and scheduling benefits.

• One price for all. As a monthly maintenance member, emergency, after hours, and weekend rates are all billed at the standard rate of $85.00
• Preferred scheduling. As a monthly maintenance member, your calls for service will be handled as a priority. In most cases, your calls will be responded to within 48 hours.

Monthly maintenance plans begin at $200 per month for up to 5 computers, and $25 per additional workstation.